Meh, people actually aren’t so bad. It just might appear that way in media. Keeping your heart open and compassionate, I’ve come to realize we all have invisible baggage and problems we go through everyday, and the best way to get over and through our obstacles is with others. No one can do life alone.
Right. I feel like there was a lack of communication here (just from what I gather - I have not been in this situation myself).
I think that communicating with the shelter staff about what is happening would have helped here. They have probably had folks take advantage of them, and so they’ve got to be on guard constantly.
But communicating about what’s going on and allowing trust to develop and grow is what could have potentially prevented something like this from happening.